Two Raw Sisters Privacy Policy

At Two Raw Sisters, we are committed to protecting and respecting your privacy.

The following Privacy Policy details information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Please read the following carefully to understand our views and practices regarding your Data and how we will treat it. This covers, without limitation, your interaction with and use of our Two Raw Sisters website, tworawsisters.com, and any component element or part of that website, including (without limitation) our App, our Webshop, our Newsletter and any of our other Services, whether interacting with and/or using our Services as a consumer or while in the course of work or in any other business or enterprise capacity, context or environment.  By using our website, App or other properties you consent to the collection and use of the information you provide to us, as outlined in this Privacy Policy.

If we change our Privacy Policy, we will publish those changes on this page. If you have any questions or concerns about our collection, use, or disclosure of your personal information, please contact us at hello@tworawsisters.com


What this privacy policy is all about:
We want to give you the best service possible. In order to achieve this, when you interact with us be it on our website, within our app or when you subscribe to our newsletter, we will gather information on you in order to improve these interactions. Some of this data you will formally give us like your email address; other information may be anonymously gathered.The below summarises how you may interact with us and how we treat your data. Please take time to understand this as it will affect how your data is managed and what you need to do if you have any questions or make any changes.


Collection and use of personal information:
Personal information means any information that may be used to identify you, such as your name, title, phone number, email address, or postal address.


Browsing our website:
In general, you can browse the Two Raw Sisters website without giving us any personal information. We use several products to analyse traffic to our website in order to understand our visitors’ needs and to continually improve our site for them, such as Google Analytics. We collect only anonymous, aggregate statistics. There are some services on our website that require you to be registered. For example, to receive our newsletter or purchase products from our online store. As part of the registration process, we collect your personal information. We use this information to send you newsletters if you’ve opted-in to receive them, and to fulfil orders from our shop. We will never sell, rent or trade email lists with other companies and businesses for marketing purposes.


In our app:
You may download our Two Raw Sisters App from the relevant App stores. If you do, please be aware of the below:

Free trial account:
As a Free Trial Subscriber, you can access our app at no cost in the free trial period. In order to access this account, you will need to agree to our terms and conditions along with our privacy policy. When signing up you may also opt-in to receive our newsletter, but please note if you have not opted in we will still send you emails related to the status of your account, you just won’t receive any marketing emails. Once this free trial period expires and if you have not cancelled your subscription, your account will revert to a Paid Subscriber Account.

Paid subscriber account:
Thank you for being a paid subscriber! Please note that your actual billing is handled securely through Apple and Android – Two Raw Sisters does not hold any of your billing information. As such if you have any billing enquiries you need to contact Apple or Android.

Please note you will need to contact Apple or Android separately for the information they store on you such as billing.


Social media and other platforms:
We use social media and other similar platforms such as Instagram or Facebook to interact with our customers. When this happens you will have a direct relationship with these platforms and agree to their terms of use. We only have information that you have agreed for us to access through these platforms. We are not responsible for these platforms and how they manage your data. Should you have any privacy related questions please contact them. If you have any questions about our social media activity please contact us at hello@tworawsisters.com


Newsletters, competitions & marketing preferences:
You can subscribe to our newsletters and marketing materials though our apps, websites and other channels and this includes entering competitions through, or subscribing (opting-in) to in to receive information from us through other channels.

You can always unsubscribe to our newsletter or marketing materials at any time, by clicking the unsubscribe link at the bottom of any of our newsletter emails or by emailing hello@tworawsisters.com


Disclosure of your data:
To provide our services to you, we may share your Data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries from time to time.


Your rights:
Two Raw Sisters may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. You also have the right to access and receive a copy of information held about you, to request the erasure or correction of your information, to object to the processing of your information or to restrict such processing, and to request the transfer of your data. Where we rely on your consent, you have the right to withdraw that consent at any time.